He noted that some customers “had an unusual amount of money” when making a payment through this modality
The statement also indicated that they are working to resolve the issue / Photo: El Comercio Archive
On National Bank reported that the payment of the second family bonus, through Mobile banking, has been temporarily suspended after reporting incidents this Saturday.
“Some cases of Bono Familiar Universal (BFU) users assigned to the payment modality Mobile banking “By withdrawing the 760-foot subsidy through the bank’s channels, they had an unusual amount of money,” the statement said. National Bank
The statement also said that they are working on solving the problem and that payments are provided in all its phases.
“This incident has been resolved quickly. In the meantime, the service is temporarily suspended Mobile banking. Full payment of the bond is guaranteed in all its phases and modalities. “The service will be restored as soon as possible,” he said.
Finally, he pointed out that representatives of National Bank They will contact the beneficiaries of the second universal family bonus, which is S / 760, to “regulate this situation”.
On government started with the payment of the second universal bonus for family on October 10. The executive hopes to reach more than 8.4 million families vulnerable to the pandemic of coronavirus.