The Chinese Ministry of Culture and Tourism ordered the study of uncertain hygiene conditions in a five-star hotel after the video was filmed secretly, which shows cleaning staff in luxury rooms of international networks using the same material to clean the toilet, mugs and bowls.
In his statement, the ministry stresses that he is particularly concerned about these outbreaks in large hotels and that he has commissioned the investigation of the local cultural and tourist authorities in Shanghai, Beijing and Fujian, Giangzhi and Guizhou.
Cleaning staff in several luxury hotels was "caught" by cameras installed in the cameras, cleaning mugs, washbasins and mirrors with dirty sails, towels and sponges, causing public indignation and anxiety.
Most of the hotels listed belong to major international networks. Among them are Conrad Beijing, Hilton Worldwide Holdings Inc., Waldorf Astoria, Sheraton of Marriott International Inc., Le Royal Meridien in Shanghai, Ritz Carlton, Shangri-La Hotel Fuzhou. Some people apologize.
The Shanghai urban tourism agency has announced that the investigation is in progress and will support the authorities in imposing severe penalties on hotels whose fault has been detected. Beijing City Development Board has invited the directors of four hotels involved in the explanation. Health authorities in the capital began to collect samples from hotel facilities to check and promised that the results of audits will be published soon.
Similar investigations are carried out respectively in Fujai and Guiyang, the capitals of Fujian and Guizhou provinces. Local authorities have been called to increase supervision and quality control of tourist services. The Ministry has committed itself to addressing severe behaviors that have a serious impact on the quality of tourist services.
Twelve-minute movie, published on Wednesday, Huazong, celebrities on the Internet with 322,000 followers in Weibo, Chinese Twitter. Huazong said that he recorded the video while staying in luxury hotels and was disappointed when he realized that it is customary for the staff to use dirty towels to clean the cups.
The video triggered and provoked controversy on the Internet, and some claimed that cleaners do not receive enough salary to work in some of the most expensive hotels in the world. "Fortunately, I do not have to pay to stay in any of these hotels" – commented the user.