However, expansion is also motivated by business management. Door to door delivery is quite problematic for service providers. Parcel deliverers often resurface in the daytime with addresses at work. Then, the delivery staff has to knock on the neighbors or bring the shipment to a parcel shop – this takes a lot of money and costs the logistics industry.
For a long time now, companies have been working on door-to-door delivery alternatives, some of which are accepted very cautiously by customers. "Especially when parcel recipients are not home and there are several unsuccessful delivery attempts, alternative delivery options are an economically and environmentally sustainable option," says a Hermes spokesman.
Post-competitors only have a few such pickup machines, they mainly rely on parcel shops to collect shipments. For example, the DPD has expanded its network from just under 1,000 to 7,000 in one year. Hermes and GLS also reported progress on such parcel delivery points, with no increase in number.