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DHL drive conversion: packages should not go out the door



If you order a package, you can pick up the shipment in Germany to more and more shipping places far from your own doorstep. As the parcel industry progresses in expanding their network. For example, kiosks, which also act as parcel shops and vending machines, where parcels can be raised around the clock. Market leader Deutsche Post DHL has increased its number of packing station machines from 3700 to 4200 since the beginning of the year, to be 5,000 in the first quarter of 2020 and already 7,000 in 2021. a spokesman for the post. They are important for such stations.

However, expansion is also motivated by business management. Door to door delivery is quite problematic for service providers. Parcel deliverers often resurface in the daytime with addresses at work. Then, the delivery staff has to knock on the neighbors or bring the shipment to a parcel shop – this takes a lot of money and costs the logistics industry.

For a long time now, companies have been working on door-to-door delivery alternatives, some of which are accepted very cautiously by customers. "Especially when parcel recipients are not home and there are several unsuccessful delivery attempts, alternative delivery options are an economically and environmentally sustainable option," says a Hermes spokesman.

Post-competitors only have a few such pickup machines, they mainly rely on parcel shops to collect shipments. For example, the DPD has expanded its network from just under 1,000 to 7,000 in one year. Hermes and GLS also reported progress on such parcel delivery points, with no increase in number.


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