"They are tiny bad times that are added," said the lawyer who represents them.
The users of the Chilean telecommunications company VTR have led to several hurdles with the company after realizing that several channels have been replaced by the official network. There are even threats to class action (through Cooperative).
By the beginning of 2019, the company's users noticed that they ceased to have six channels of AMC Networks International Latin America in their TV guides: AMC, El Gourmet, Europa Europa, Film & Arts, Más Chic and Sundance TV. The followers of them have provoked great anxiety.
According to the portal, users have called to leave the company massively because they have not previously notified about the modifications.
Several were organized by social networks, and even there was a lawyer named Juan Ignacio Vecchar, with whom they could jointly sue the company. That's what the lawyer sent to the same media:
"The replacement of the channels, although it can be of the same content, is not of a similar quality. There is a consumer who is constantly affected by unilateral decisions and they are tiny bad times that are added and I think we all agree that the VTR can not do it what he wants with his clients. "
For its part, content and advertising manager Riccardo Guera said that cultural content is now on the platform at the company's request and that users are spending the new content in the cable service.
"20 percent of the new programming is cultural. What happened? In the early hours of 2019, the number of people entering our VOD (video on demand) platforms increased and also the time that users spent watching new programming increased. "