The 23rd Civilian Court in Santiago declared the lawsuit filed by the Chilean Consumer and Consumers Organization (ODUU) against the Apple for practices that reduce the life of these smartphones.
The situation is comparable to what has already been revealed by consumer groups in Europe and North America. The legal action is directed against Apple Chile, MacOnline and Reifschneider, where the purpose of the case is "to protect the collective interest" of those who bought the iPhone between 2014 and 2017. The busy models with this practice would be the iPhone 5C, 6, 6 Plus, 6S, 6S Plus, 7 and 7 Plus, in addition to the SE model.
I asked Odechu in his court proceedings that Apple compensated 126,000 pesos for every user in Chile who has an iPhone and who was influenced by the programmed obsolescence. In addition to repair or redemption of their devices.
Lawyer Sebastian Reyes, who runs this legal procedure, explained that "we are asking the court to repair all the iPhone's that are listed in the lawsuit and who have problems with the standstill."
Regarding the possible financial compensation, Raise commented that "if it can not be repaired or the repair is expensive, we ask the court to impose compensation for consumers consisting of repurchasing the devices at market value they have now."
Reyes added that "we are demanding another compensation for wasting the time the consumers had because of the slowdown of the device, which is equivalent to 126 thousand pesos."
According to Odeku, the various models of "iPhone" had a poor performance, either by suffering from untimely touching or showing slower operation. The latter is due to the fact that the operating systems of the equipment were updated with software patches away from Apple over the Internet and which were, among other things, designed to "crash" the CPU's work and slow down the equipment before the last model. "
The apple operation, according to Odeku, "was never informed about the users of this equipment and, on the contrary, deliberately was decided and carried out by the Apple manufacturer."
Through justice, information from state institutions, such as the Undersecretariat of Telecommunications and the National Customs Service, as well as operators Entel, Movistar, Claro, WOM and VTR were requested.