Earlier this week, Huawei rang in 2019 with everyone wanting a Happy New Year using Twitter for the iPhone. Reuters now reports that Huawei takes things to a new level, demotivating staff responsible for the error and cutting their wages.
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While Huawei quickly deleted the tweets in question, screen images became viral – as is often the case when Android manufacturers are caught by Twitter from the iPhone. In the memo received from Reuters, Huawei's vice president Chen Lifang criticized tweet employees, saying "the incident caused damage to the Huawei brand."
As for what exactly happened, which led to the tweet of "Happy New Year" from Twitter for iPhone, the memorandum explains that the social media manager suffered problems with their desktop computer, so they turned to a nearby iPhone to send it tweet:
The error occurred when Sapient's social media manager experienced "VPN problems" with a desktop computer, so he used the iPhone with a roaming SIM card to send the message in time at midnight, Huawei said in a memorandum.
Furthermore, even though the tweet was sent by an external social media manager, Huawei partly blamed the management of the house. In the memorandum, the company says the error showed "procedural mismatch and supervision of management".
In the light of the error, Huawei degraded two employees for one act and reduced their monthly wages by over 700 dollars (5,000 yuan). Additionally, Huawei says the Digital Marketing Director will also freeze his pay grade for twelve months.
While Huawei is certainly not the first Android maker to be caught using Twitter for iPhone – Samsung is a regular victim – this is, for the first time, the company's internal response to making such a mistake public.
It was fast pic.twitter.com/y6k0FJF7Gq
– Marquez Brownley (@MKBHD) January 1, 2019
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